WhatsApp Business APK PC: How to Download and Use It
WhatsApp Business is a free app that allows small businesses to communicate with their customers and manage their orders, deliveries, and promotions. It is built on top of WhatsApp Messenger and includes all the features that you rely on, such as multimedia, free calls, group chat, and more. But it also has some unique features that make it more suitable for business purposes, such as a business profile, automated messages, labels, and analytics.
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If you want to use WhatsApp Business on your PC, you have two options: you can either download and install the app using an emulator, or you can access it through your browser using WhatsApp Web. In this article, we will show you how to do both, and also explain the differences between WhatsApp Business and WhatsApp, the features of WhatsApp Business, and some tips on how to use it effectively.
WhatsApp Business vs WhatsApp: What Are the Differences?
WhatsApp Business is designed for businesses to communicate with their customers, while WhatsApp is meant for personal communication. The main difference between the two apps is that WhatsApp Business allows you to create a business profile with information such as your business name, description, address, website, working hours, and catalog. You can also get a verified badge if you confirm your business phone number.
Another difference is that WhatsApp Business lets you set up automated messages to greet your customers, reply to frequently asked questions, or inform them when you are away. You can also use labels to organize your chats and contacts by categories such as new customer, pending payment, order complete, etc. Moreover, you can view statistics such as the number of messages sent, delivered, read, and received.
One more difference is that WhatsApp Business allows you to link up to four devices (including one phone) to your account, so you can use it on your PC or laptop as well as your phone. You can also use both the WhatsApp Business app and WhatsApp Messenger simultaneously as long as they are linked to different phone numbers.
WhatsApp Business Features: How to Use Them Effectively?
WhatsApp Business has many features that can help you improve your customer service and grow your business. Here are some of them and how to use them effectively:
Catalog: You can create a catalog of your products or services and showcase them to your customers. You can add images, prices, descriptions, links, and codes for each item. You can also share your catalog with other users or post it on other platforms. This way, you can make it easy for your customers to browse and order from you.
Quick replies: You can save and reuse messages that you frequently send to your customers. For example, you can create quick replies for thanking your customers, confirming their orders, providing tracking information, etc. You can also use keyboard shortcuts to insert them quickly.
Labels: You can use labels to sort your chats and contacts by different categories. For example, you can label your chats by order status (new order, in progress, delivered), payment status (paid, unpaid), customer type (new customer, regular customer), etc. This way, you can keep track of your conversations and follow up accordingly.
Automated messages: You can set up automated messages to greet your customers when they first message you or when you are away. You can also create automated responses for common questions or requests. This way, you can provide instant and consistent service to your customers.
Analytics: You can view statistics such as the number of messages sent, delivered, read, and received. This way, you can measure the effectiveness of your communication and identify areas for improvement.
WhatsApp Web: How to Access WhatsApp Business on Your Browser?
If you don't want to download and install WhatsApp Business on your PC, you can still access it through your browser using WhatsApp Web. WhatsApp Web is a web-based version of WhatsApp that allows you to use your WhatsApp account on your computer or laptop. You can use it to send and receive messages, make voice and video calls, view your contacts and groups, and manage your settings.
To use WhatsApp Web, you need to have WhatsApp Business installed on your phone and linked to your business phone number. You also need to have a stable internet connection on both your phone and your computer. Here are the steps to use WhatsApp Web:
Open your browser and go to .
On your phone, open WhatsApp Business and tap the menu icon (three dots) at the top right corner.
Select WhatsApp Web from the menu and scan the QR code on your computer screen.
Once the scan is successful, you will see your WhatsApp Business account on your browser.
You can now use WhatsApp Business on your computer as you would on your phone.
To log out of WhatsApp Web, you can either click the menu icon (three dots) at the top left corner of your browser and select Log out, or go to WhatsApp Business on your phone and tap WhatsApp Web from the menu and select Log out from all devices.
Conclusion
WhatsApp Business is a great app for small businesses that want to communicate with their customers and manage their business operations. It has many features that can help you provide better service, increase customer loyalty, and grow your sales. You can use it on your PC by either downloading and installing it using an emulator, or accessing it through your browser using WhatsApp Web.
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If you want to learn more about WhatsApp Business and how to use it effectively, you can check out the official website to get updates, tips, and feedback from other users.
We hope this article has helped you understand how to download and use WhatsApp Business APK PC. If you have any questions or suggestions, feel free to leave a comment below. Thank you for reading!
FAQs
What are the benefits of using WhatsApp Business on PC?
Some of the benefits of using WhatsApp Business on PC are:
You can use a larger screen and keyboard to type and view messages more comfortably.
You can multitask and switch between different apps and tabs more easily.
You can save battery life and storage space on your phone.
You can backup and restore your data more securely.
You can access files and documents from your computer more conveniently.
How to link multiple devices to WhatsApp Business account?
To link multiple devices to WhatsApp Business account, you need to follow these steps:
On your phone, open WhatsApp Business and tap the menu icon (three dots) at the top right corner.
Select Linked Devices from the menu and tap Link a Device.
On the device you want to link, open WhatsApp Web or download WhatsApp Desktop app.
Scan the QR code on the device screen with your phone camera.
Once the scan is successful, you will see your WhatsApp Business account on the device.
You can link up to four devices (including one phone) to your account. To unlink a device, go to Linked Devices on your phone and tap the device name and select Unlink.
How to create a catalog on WhatsApp Business?
To create a catalog on WhatsApp Business, you need to follow these steps:
On your phone, open WhatsApp Business and tap More options (three dots) > Settings > Business tools > Catalog.
Tap Add product or service > Add images > Gallery or Camera. You can add up to 10 images per item.
Enter a product or service name. This is mandatory. You can also enter optional information such as price, description, link, and code.
Tap Save when you are done. You can add more items by tapping Add more.
Once you have created your catalog, you can share it with your customers by tapping the attachment icon (paper clip) > Catalog in any chat.
You can edit or delete your catalog items at any time by going to Catalog > More options (three dots) > Edit catalog or Delete catalog.
How to use chatbots on WhatsApp Business?
Chatbots are automated programs that can respond to messages from your customers based on predefined rules or artificial intelligence. They can help you save time, provide faster service, and handle multiple queries at once.
To use chatbots on WhatsApp Business, you need to create them using a third-party platform that supports WhatsApp Business API. Some of the popular platforms are Dialogflow, Chatfuel, ManyChat, and Twilio. You can choose the platform that suits your needs and budget, and follow their instructions to create and connect your chatbot to your WhatsApp Business account.
Once you have created your chatbot, you can test it by sending messages to your WhatsApp Business number. You can also monitor and manage your chatbot performance and analytics using the platform dashboard.
How to get verified on WhatsApp Business?
Getting verified on WhatsApp Business means that you have a green checkmark next to your business name, which indicates that WhatsApp has confirmed that your account belongs to an authentic business. This can help you build trust and credibility with your customers.
To get verified on WhatsApp Business, you need to follow these steps:
On your phone, open WhatsApp Business and tap More options (three dots) > Settings > Business tools > Business profile.
Make sure that you have entered accurate and complete information about your business, such as your business name, description, address, website, working hours, and catalog.
Tap Verify this business at the bottom of the screen. You will see a message that says "Verification in progress".
Wait for WhatsApp to review your request and verify your account. This may take a few days or weeks depending on the volume of requests.
If your request is approved, you will see a green checkmark next to your business name. If your request is denied, you will see a red cross mark. You can try again after updating your information or contacting WhatsApp support.
Note that verification is not guaranteed and is based on WhatsApp's discretion. You can still use WhatsApp Business without verification as long as you follow the terms of service and policies. 44f88ac181
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